By accessing or using our website and placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

• These Terms & Conditions apply to all users of the website, including browsers, customers, and purchasers.
• We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

• We make every effort to display product descriptions, images, and pricing accurately. However, slight variations in color, size, or design may occur due to photography, lighting, or screen settings.
• Jewellery weights and measurements are approximate and may vary slightly.

• Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion.
• Orders may be cancelled in cases of incorrect pricing, stock unavailability, or suspected fraudulent activity.

• All prices are listed in INR and are inclusive/exclusive of applicable taxes as mentioned on the product page.
• Payments must be made in full at the time of purchase through authorized payment gateways.
• We are not responsible for payment failures or delays caused by third-party payment providers.

• Delivery timelines provided are estimates and may vary due to logistics, location, or unforeseen circumstances.
• We are not liable for delays caused by courier partners, natural events, or force majeure situations.
• Risk of loss or damage passes to the customer upon successful delivery.

• We offer a 5-day return window from the date of delivery for eligible products.
• No refunds are provided. Approved returns are eligible for replacement only, subject to inspection.
• Customised or made-to-order items are non-returnable unless received in a defective or damaged condition.
• Detailed terms are outlined in our Return & Replacement Policy.

• Any damaged, defective, or incorrect product must be reported within 48 hours of delivery with supporting photos or videos.
• Approved claims will be processed as a replacement only.

• All content on this website, including images, text, logos, designs, and graphics, is the property of Balaji Enterprises and is protected by applicable intellectual property laws.
• Unauthorized use, reproduction, or distribution of content is strictly prohibited.

• You agree not to use the website for any unlawful purpose or in violation of applicable laws.
• Any attempt to misuse the website, interfere with its security, or submit false information may result in termination of access.

• To the maximum extent permitted by law, Balaji Enterprises shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our total liability, if any, shall not exceed the value of the product purchased.

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts located in your local jurisdiction in India.

For any questions regarding these Terms & Conditions, please contact us at: Email: hello@balajienterprises.com